SHIPPING INFORMATION

All products will be shipped following these guidelines:

SHIPPING PERIOD

1) For as long as the store is open, all orders will be shipped on a THURSDAY until 4PM. If you have ordered until Thursday 1PM, your order will be shipped on the same week;

2) Shipping period is between 3 to 4 weeks;

3) If your order has not arrived within this time frame, please allow a 2 week window before contacting me; Due to the COVID-19 pandemic, all orders may suffer delays in shipping!

4) I can replace missing/damaged orders for free ONCE. After that, a $8 shipping fee is required for each subsequent replacement. 

SHIPPING

1) All standard shipping is FREE AND TRACKED. You can request your tracking number through the email JOANAFRAGA@YAHOO.COM.BR anytime you wish;

2)This website is for international orders ONLY. If you are in BRAZIL, please return to my Instagram page and click on my Brazillian store! 

3) During Check-out, a few countries might be unavailable for shipping due to COVID restrictions. The list is updated on a monthly basis. Contact me for any further details!